Effective Date: 01-April-2023

Scope of Services

Digirhino Nxtgen Infotech ("us", "we", or "our") provides computer repair, maintenance, and related services, as well as the sale of computer hardware, software, and accessories (collectively referred to as "Services" or "Products"). By engaging our Services or purchasing our Products, you agree to the following terms and conditions:

If you have any questions about these Terms, please contact us at:

House no. 15, Sapta sahid Path 2nd Bye Lane,
Down Town, Guwahati, Kamrup Metropolitan, Assam, 781006
P: +9197065 50415 || +91 91019 23708

Service Requests and Appointments

To request a computer repair or service, you may contact us through our website or android app.

We will strive to schedule appointments promptly and provide estimated timeframes for completion. However, the actual repair or service time may vary based on factors such as the complexity of the issue and availability of parts.

Repair and Service Warranty

We stand behind the quality of our repair and service work. Repairs and services are covered by a 15-day warranty, unless otherwise specified.

Warranty coverage includes the repaired/replaced parts and the specific service performed. It does not cover new issues unrelated to the original service.

Sale of Products

We offer a range of computer hardware, software, and accessories for sale. Product availability may vary and is subject to change without notice.

Product descriptions and specifications are provided to the best of our knowledge and are subject to change by the manufacturer. We are not responsible for typographical or pricing errors.

All sales are final unless otherwise stated. Returns and exchanges for products may be subject to our separate Returns and Exchange Policy.

Payment and Pricing

Payment for services and products is due upon completion of the service or at the time of purchase. We accept Credit/Debit Card: VISA, Mastercard, American Express, RuPay / Cash / Digital/Mobile Wallet (Google pay, Paytm, PhonePe, Amazon Pay)/ Bank Transfers/Unified Payment Interface (UPI ).

Prices are subject to change without notice. The price you are quoted at the time of scheduling or purchase will be honoured for the specified service or product.

Data and Privacy

We will take reasonable precautions to protect your data and privacy during the course of providing services. However, we are not responsible for data loss or security breaches that may occur during the repair process.

Before requesting service, please ensure that you have a backup of all your important data. We will not be liable for any data loss that occurs during repairs.

Liability and Limitations

We will not be liable for any consequential, indirect, special, punitive, or incidental damages arising from the use or inability to use our Services or Products.

Our liability for any claim, whether arising in contract, tort, or otherwise, is limited to the amount paid by you for the specific Service or Product related to the claim.

Modification of Terms

Digirhino Nxtgen Infotech reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately.

By requesting our Services or purchasing our Products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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